Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we collect details you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and specific floral requirements. We also collect payment details when placing orders, though processing is securely handled by our payment partners.

For our corporate clients, we may gather additional business information such as company registration data, preferred delivery timelines, and budget considerations. This helps us deliver a service tailored to your business needs.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer support. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.

We also use information to improve our services and the overall website experience. This helps us identify which corporate floral services are most valuable to clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

ValleyQuarryLane respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is 100% secure. We continuously update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and purpose of collection.

Cookies and Website Tracking

This site employs cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You may adjust cookie settings using your browser options. Note that turning off some cookies might impact how the site works. For complete details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site may include links to external sites or services. This privacy policy covers only ValleyQuarryLane and our site. We are not accountable for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We recommend reviewing this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.